Freshservice

Use the Freshservice node to automate work in Freshservice and integrate Freshservice with other applications. n8n has built-in support for a wide range of Freshdesk features, including creating, updating, deleting, and getting agent information and departments.

On this page, you'll find a list of operations the Freshservice node supports and links to more resources.

Operations

• Agent
• Create an agent
• Delete an agent
• Retrieve an agent
• Retrieve all agents
• Update an agent
• Agent Group
• Create an agent group
• Delete an agent group
• Retrieve an agent group
• Retrieve all agent groups
• Update an agent group
• Agent Role
• Retrieve an agent role
• Retrieve all agent roles
• Announcement
• Create an announcement
• Delete an announcement
• Retrieve an announcement
• Retrieve all announcements
• Update an announcement
• Asset Type
• Create an asset type
• Delete an asset type
• Retrieve an asset type
• Retrieve all asset types
• Update an asset type
• Change
• Create a change
• Delete a change
• Retrieve a change
• Retrieve all changes
• Update a change
• Department
• Create a department
• Delete a department
• Retrieve a department
• Retrieve all departments
• Update a department
• Location
• Create a location
• Delete a location
• Retrieve a location
• Retrieve all locations
• Update a location
• Problem
• Create a problem
• Delete a problem
• Retrieve a problem
• Retrieve all problems
• Update a problem
• Product
• Create a product
• Delete a product
• Retrieve a product
• Retrieve all products
• Update a product
• Release
• Create a release
• Delete a release
• Retrieve a release
• Retrieve all releases
• Update a release
• Requester
• Create a requester
• Delete a requester
• Retrieve a requester
• Retrieve all requesters
• Update a requester
• Requester Group
• Create a requester group
• Delete a requester group
• Retrieve a requester group
• Retrieve all requester groups
• Update a requester group
• Software
• Create a software application
• Delete a software application
• Retrieve a software application
• Retrieve all software applications
• Update a software application
• Ticket
• Create a ticket
• Delete a ticket
• Retrieve a ticket
• Retrieve all tickets
• Update a ticket

Templates and examples

Browse Freshservice node documentation integration templates or search all templates